The Hex City Industrial (No Hex Base) – Storage Depot contains the following files:
Riser 4 – 1.25″ Hex Based
Riser 4 – Hexless
Fin Reactor – 1.25″ Hex Based
Fin Reactor – Hexless
Due to the nature of digital purchases and the inability to retract the files delivered, we are unable to offer refunds in 99% of all cases where a purchase is made. For this reason we offer free sample files that we strongly recommend you download and test before finalizing any purchases. When in doubt, ask! We operate a professional 3D printer farm and have the experience required to tell you if the files are suitable for your machine or not.
After-purchase support at the studio is excellent. We are committed to making sure you have the smoothest 3D printing experience possible. As an overall summary if there are any problems with the files themselves please contact us and it will be investigated and fixed. All our files are tested extensively before release, but with the ever growing number of different machines and slicers, it’s wise to remain vigilant to developing problems. Death Ray Designs itself cannot guarantee assistance with basic machine operation or machine troubleshooting. We can only guarantee help with the files themselves. For general troubleshooting with your 3D printer, we recommend joining this great community Discord from our partners at Steel Warrior Studios where we, and many veterans of the technology can offer assistance.