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Terms & Conditions

Thank you for visiting www.myminifactory.com. The website has been made available to you subject to your compliance with the terms and conditions set forth below (the "Terms & Conditions"). Please read this document carefully before accessing or using myminifactory.com. By accessing or using this website, you are agreeing to be bound by the Terms & Conditions. If you do not wish to be bound by the Terms & Conditions, you may not access or use the website. By agreeing to the Terms & Conditions, you also agree to our Privacy Policy.
 
Modification of these Terms & Conditions
 
Myminifactory.com reserves the right to change the terms, conditions, and notices at any time, and such modifications shall be effective immediately upon posting of such changes. You are therefore responsible for regularly reviewing these Terms & Conditions and additional terms or notices posted on myminifactory.com website. Your continued access of this website shall be deemed your conclusive acceptance of the modified agreement, and the modified agreement shall apply to existing content uploaded to the website at the time of the modification.
 
Electronic Communications
 
When you visit Myminifactory.com or send email to us, you are communicating with us electronically, and thereby you are consenting to receive communications from us electronically or by other means available. We will communicate with you electronically, by telephone or by facsimile. It is further understood that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
 
Uploading Content
 
Myminifactory.com registered users may upload and post content to the website. This content may be in the form of uploading 3D printable files and posting other content (such as profile information and comments). You represent and warrant that any material uploaded or posted is your original creation, or you have the necessary rights, licences and permissions to submit such content and can lawfully grant Myminifactory.com the rights required in such content (see Copyright and Licenses section). You further represent and warrant that you shall not uploaded content that breaches third party rights, or is otherwise illegal for you to possess where you are located or would be unlawful if displayed or offered for download on the website. Myminifactory.com reserves the right to refuse or cancel user registrations or otherwise restrict access to the website in its absolute discretion.
 
Copyright and Licenses
 
The entire contents of this website, including but not limited to: Text, graphics, logos, button icons, Flash movies, images, audio clips, digital downloads, data compilations, and software, are the property of Myminifactory.com or the original content uploader or uploaders, its content suppliers or its clients and are protected by Domestic and International copyright and trademark laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the website contents without the prior express written consent of Myminifactory.com or the original content uploader or uploaders.
 
You may print or download portions of the materials from various areas of this website (including through the use of our API) solely for your own non-commercial use - unless there is a prior arrangement or agreement with My Mini Factory Ltd or the owner of the design regarding the commercial use of said items - provided that you agree not to change or delete any copyright or proprietary notices from the materials. If you believe any content appearing on our website constitutes a copyright infringement of another party's rights, please contact us immediately at info@myminifactory.com to notify us of this infringement.
 
Myminifactory.com grants you limited, non-transferable, license to access and make use of this website including the download of 3D print files. This website or any portion of this website may not be reproduced, redistributed, duplicated, adapted, copied, sold, resold, transmitted or otherwise exploited for any commercial purpose without the express written consent of myminifactory.com or its relevant licensors. You may not access any content on the website (including, without limitation, 3D print files) for any other reason except your non-commercial, personal use solely as intended through the web interface.
 
You may not frame, or use any framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, flash movie, page layout, or form) of myminifactory.com without our express written consent. You may not use META tags or any other "hidden text" which utilize any derivative of our domain or business name without the express written consent of myminifactory.com.
 
You are hereby granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of myminifactory so long as the link does not portray any false, misleading, derogatory, or otherwise offensive matter.
 
It is further understood and agreed that myminifactory.com cannot and does not guarantee or warrant that files made available for downloading through the myminifactory.com website will be free of infection or viruses, worms, Trojan horses or other code that manifests contaminating or destructive properties. It is your responsibility for implementing sufficient safeguards and procedures to ensure that any files obtained through myminifactory.com are free from such contaminations.
 
Unless covered by another section in these Terms & Conditions, when uploading content, you retain your existing rights in the content, but you grant to Myminifactory.com a worldwide, non-exclusive, royalty-free, assignable, transferable licence (and right to sub-licence) to the uploaded content to be displayed on the website and where applicable available for download by other users.
 
Under certain circumstances on Myminifactory.com, you may upload 3D printable files in relation to a content or competition. Such contests/competitions may have additional terms and conditions brought to your attention at the time of entry.
 
Procedure for Reporting Copyright or Intellectual Property Infringements
 
If you believe that material residing on or accessible through the MyMiniFactory web site infringes a copyright or other intellectual property right, to provide MyMiniFactory of notice of such infringement, you may send a notice of infringement by email to legal@myminifactory.com. Please specify the type of infringement at issue and the notice must include the following information:  
 
- A signature of a person authorized to act on behalf of the owner of the copyright or intellectual property right that has been allegedly infringed upon (signatures may be provided electronically by typing your name);
- Identification in sufficient detail of the material being infringed upon (for an allegation of a patent infringement, please provide a patent number);
- Identification of the material on MyMiniFactory that is claimed to be infringing upon the intellectual property. Include information regarding the location of the infringing material with sufficient detail so that MyMiniFactory is capable of finding and verifying its existence (for listings, please provide the link or URL to each listing you allege is infringing);
- Contact information about the notifier including the name of the intellectual property owner, the name and title of the person contacting MyMiniFactory on the owner's behalf, the address, telephone number and email address;
- A statement that the notifier has a good faith belief that the material is not authorized by the intellectual property or copyright owner, its agent, or the law; and
- A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the intellectual property or copyright owner.
 
When removing material from the site, MyMiniFactory will make reasonable attempts to inform the Member of the removal, the reason for the removal, and may provide the Member with a copy of the notice and the notifying party’s contact information.
 
Disclaimer of Warranty / Limitation of Liability
 
This website and any related information is provided by Myminifactory.com on an ‘as is’ basis. Myminifactory.com makes no express or implied warranties, representations or endorsements of any kind, or as to the operation of this website or the information, content, materials or products included on this website. In particular Myminifactory.com does not represent or warrant to you that the website and any related information:
(a) shall meet your requirements or are fit for any particular purpose;
(b) shall be accurate, reliable or free from any defects;
(c) that any defects in any information or materials will be corrected
 
Myminifactory.com hereby expressly excludes any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the website, or in connection with the use, inability to use, or results from the use of the website, any websites linked to it and any materials posted on it, including:
(a) loss of income or revenue;
(b) loss of business;
(c) loss of profits or contracts;
(d) loss of anticipated savings;
(e) loss of data;
(f) loss of goodwill;
and whether caused by tort (including negligence), breach of contract or otherwise, and whether or not Myminifactory.com has been advised of or should have been aware of the potential for such losses arising.
 
This does not affect Myminifactory.com’s liability which cannot be excluded or limited under applicable law.
  
Third Party Links
 
Linked websites are not under the control of Myminifactory.com and myminifactory.com is not responsible for the contents of any linked site or any link contained in a linked site. Myminifactory provides links to you only as a convenience, and the inclusion of any link does not imply or constitute an endorsement by Myminifactory of the site.
 
Applicable Law
 
By visiting the Myminifactory.com website, you agree that the laws of England will govern these Terms & Conditions and any dispute of any sort that might arise between you and Myminifactory.
 
Disputes
 
Any dispute relating in any way to your visit or access of the Myminifactory website or to the products or services you purchase through the Myminifactory website shall be submitted to binding arbitration within England.
 
Indemnification
 
You agree to indemnify, defend and hold harmless Myminifactory, its officers, owners, partners, employees, agents, licensors, suppliers and any third party information provider to the website from and against all losses, expenses, damages and costs, including legal fees, resulting from any violation of these Terms & Conditions (including negligent or wrongful conduct) by you or your use and access of the Myminifactory website.
 
International Use
 
Given the global nature of the Internet, you agree to comply with all local rules including, without limitation, rules about the Internet, data, email, privacy, copyright, and trademark infringement. Additionally, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United Kingdom or the country in which you reside.
 
Other Provisions
 
Myminifactory failure to insist upon or enforce strict performance of any provision of these Terms & Conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Terms & Conditions. Myminifactory may assign its rights and duties under these Terms & Conditions to any party at any time without notice to you. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity or enforceability of any remaining condition. Any rights not expressly granted herein are reserved.
 
Request
 
Please send notices by care of email to info@myminifactory.com.
 
Company Registration
 
Myminifactory.com is owned by My Mini Factory Ltd, Registered Office: 32-38 Leman Street, London, E1 8EW, UK, Company Registration Number: 09562672, VAT: GB215185230.
 
Ownership
 
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of myminifactory. Our products are provided "as is" without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.
 
Return Policy
 
Myminifactory.com sells non-tangible irrevocable goods. We do not issue refunds after a product is shipped, and you are responsible for understanding this upon purchase. If you are having trouble with your product, please make sure that you've carefully read all relevant documentation and tried out our demo. We only make exceptions with this rule when the product appears to be not-as-described, on a case by case basis, and in agreement of the parties concerned.
 
Myminifactory reserves the right to change or modify current Terms with no prior notice.
 
TERMS & CONDITIONS APPLYING TO OBJECTS SOLD AND PRINT ON DEMAND
 
By making a purchase on MyMiniFactory.com, you are implying that you accept these Terms and Conditions. The Terms and Conditions may be amended and updated occasionally so please spend a few minutes checking that you are happy with the details below. No other terms and conditions shall apply to objects sold and print on demand.
 
Placing an Order
 
You will be asked to register an account or sign into an existing account when you confirm an online order with us. This allows us to track your orders once they have been placed.
 
You can modify your order at any point during the Checkout process until you confirm your payment details. You can review the contents of your Basket, add or remove items or correct any errors in your personal details. Your Basket will show you the total cost of your order, which will include the cost of the goods and delivery charges (if applicable). You will be given the opportunity to review and accept a summary of your order details before proceeding to payment and confirming your order.
 
Once we have received your order and confirmed your payment details, we will provide you with an Order Reference Number. This Order Reference Number will also be contained within an e-mail entitled “Order Confirmation” that will automatically be sent to your registered e-mail address when your order have been successfully completed. This e-mail confirms that we have received your order, however it does not serve as a guarantee that we will be able to supply all of the items on your order. If we cannot accept or fulfil your order for any reason, we will contact you to explain the reasons why.
 
If you choose our Collect in Store service you will be given an Order Reference Number when you place your order. This Order Reference Number or the "Order Confirmation" e-mail should be brought with you when you come to the iMakr Store - New York or the iMakr Store - London to collect your order. You will also be asked to show the card that you used to make the online payment for your order. All of our Collect in Store sales take place in our iMakr Stores. We will contact you to confirm when your order is ready to collect. Sales are subject to the normal in-store terms of sale, statutory rights and the Manager's discretion.
 
All of our correspondence with you will be sent to the e-mail address provided by you when you register an account with us. Please check that we have the correct contact details during the Checkout process.
 
We will endeavour to supply you with all of the items listed in your Order Confirmation e-mail, however sometimes this may not be possible for the following reasons:
1) A product is no longer available
2) We are unable to source relevant components or an item is out of stock
3) There was a pricing error on the MyMiniFactory.com website
 
If we are unable to supply you with the item, we will contact you to suggest alternative products that may be of interest. If you do not wish us to procure an alternative product, we will cancel your order with respect to the product that we cannot supply, and refund you the monies that you have paid us for that product.
 
In the event of a pricing error, we reserve the right to correct the error and charge the correct price. Under these circumstances, we will contact you and notify you of the mistake and offer you the opportunity for a full refund.
 
The refunds for the products and associated delivery charges will be the extent of our liability to you if we are unable to deliver the products you have ordered.
 
Prices and Payment
 
The prices advertised on this site are in GBP, Euro or US Dollars as indicated. The cost of your order will be the sum of the individual products or bundles, the delivery charge and any additional services that you may have ordered. The total cost will be clearly displayed in your Basket when you check-out and before you confirm your order. Once you have confirmed your order, you will be asked to submit your payment details. Payment will be deducted from your account once you have confirmed your payment details. Payments must be made in the currency shown on your invoice.
 
Payment can be made securely by most major credit and debit cards, or via Paypal. We do not store any card details once payment has been made.
 
In order to protect you and us against fraudulent activities, we may use information that you have submitted to confirm your identity. For example, we may check your name, address or other personal information provided by you during the Checkout process against suitable third party databases. We may also securely forward your information to our accredited identity verification partner who may keep a record of your details. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
 
Delivery
 
Once we have received confirmation of your payment details, we will process and dispatch your order. We will send your order to the Billing Address indicated by you during the Checkout process, unless a different Delivery Address is indicated by you. Please ensure that the delivery details we hold for you are correct. We will send you an e-mail entitled “Order Dispatched” with shipping details and a tracking number as soon as your order has left the warehouse. If you order a number of products, it is possible that your goods will arrive separately.
 
If you have chosen our Collect in Store service, we will contact you to confirm when your order is ready for collection. Just take a print-out of your Order Confirmation and/or Order Reference Number with you and the card that you made the online payment with.
 
All items on our website are delivered via a courier service. If all items are in stock, they will usually be delivered in 72 working hours. The estimated delivery date of objects will be under 28 days. If for any reason the delivery will be longer than 30 days, we will notify you by email at the email address given to us at registration. If you require different delivery methods, charges and times, please contact us via the Contact Us form accessible from the website footer or via e-mail at info@myminifactory.com. Delivery times are indicative and not guaranteed. If you do not receive your order within 30 days of placing it, you reserve the right to cancel your order and receive a full refund. We cannot deliver small or large items to BFPO (British Forces Post Office) addresses.
 
Missing, Damaged, Incorrect or Faulty orders
 
We strive to ensure that your order arrives intact and complete. If you have ordered several products, they may not all arrive at once. You will be able to track the status of your order via a tracking code that will be sent to you in your "Order Dispatched" e-mail. If you you have not received an "Order Dispatched" e-mail, or your order has not been dispatched, please contact us via e-mail at info@myminifactory.com.
 
If you receive a damaged, incorrect or faulty order, please notify us immediately via the contact methods described above. We will confirm the most convenient process for you to return the item to us. Returns need to be carried out within 7 working days from the day after the delivery date. We will offer you the option of repair, replacement or full refund for your product.
 
The title to, and risk of loss of the goods transfers to you on delivery to the address indicated by you in the Checkout process. Whilst the goods are in your possession you must take reasonable care of them and not use them until they are returned. Please see more detail in our Returns Policy below.
 
Returns and Cancellation Policy
 
If you decide to return you order once it has been delivered, we will refund or exchange your purchase as long as the original packaging is undamaged and the item is returned in a saleable condition. You will need to return your purchase within 28 days from the date of delivery.
 
If you have opened the packages to inspect the products, but have not used them, you are still entitled to a refund under the Consumer Contracts Regulations, as long as you return them within 28 days from the day of delivery.
 
If you wish to return products please contact us via the Contact Us form accessible from the website footer and by using by selecting "Cancel my order" or via e-mail at info@myminifactory.com, within 14 days of receiving your order to notify us of your intent. Please have your Order Reference Number and delivery details to hand when you contact us. We will issue you with a Product Return Code and provide you with instructions on how to return the item to us. You will be liable for the return delivery costs of unwanted orders.
 
The title to, and risk of loss of the goods transfers to you on delivery to the address indicated by you during the Checkout process. Whilst the goods are in your possession you must take reasonable care of them and not use them until they are returned.
 
The goods must be in a saleable condition and must be returned in the original, undamaged packaging, along with any accessories and free gifts received with them. The original packaging provides the best protection for our products. We reserve the right to reject any returned items that were damaged due to insufficient packaging. It is recommended that the returned item is posted through a recorded delivery service as we cannot be held responsible for items that go missing in the post.
 
On receipt of the returned, undamaged and unused item, we will issue a full refund for the cost of the product/s plus the original delivery charge. Any items that are returned damaged or used, or with indications that you did not take reasonable care of them whilst they were in your possession, may result in a reduced refund. Refunds will be made to the card that was used when payment was first made and will take 3-5 days to be credited to your account.
 
DVDs, CDs, memory cards and software cannot be returned if the seals have been broken. We also cannot accept returns of filament, 3D Art or items that have been modified to your specification. We have the right to retain any charge paid for services which have already begun or been completed.
 
Our Returns Policy and Product Guarantee do not affect your statutory rights.
 
Contacting Us
 
You can contact us in the following ways:
 
E-mail: Please send an e-mail to info@myminifactory.com or follow the Contact Us link.
 
General
 
These Terms and Conditions, all transactions relating to this website and all non-contractual obligations arising from any transaction carried out on this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.